Frequently Asked Questions (FAQs)

General Questions:

Q: What is Rubena Royal?

A: Rubena Royal is a premium brand specializing in Derma Rollers and Hair Care Oils. Our products are carefully crafted with high-quality ingredients to promote skin health and hair growth.

Q: Are Rubena Royal products safe to use?

A: Yes, all our products undergo rigorous testing to ensure safety and efficacy. We use natural ingredients and follow strict quality control measures to deliver safe and effective solutions.

Q: Where are Rubena Royal products manufactured?

A: Our products are manufactured in facilities that adhere to strict quality standards. We prioritize sourcing ingredients responsibly and ethically to deliver the best results to our customers.

Q: Are Rubena Royal products suitable for all skin and hair types?

A: While our products are formulated to be gentle and suitable for most skin and hair types, individual sensitivities may vary. We recommend conducting a patch test before full application to ensure compatibility.

Derma Roller Questions:

Q: What is a Derma Roller, and how does it work?

A: A Derma Roller is a skincare device featuring micro-needles that create tiny punctures in the skin, stimulating collagen production and enhancing the absorption of skincare products.

Q: How often should I use the Derma Roller?

A: The frequency of Derma Roller usage depends on individual skin tolerance and the specific treatment goals. Generally, using it 1-3 times per week is recommended, with adequate intervals for skin recovery.

Q: Can I use the Derma Roller on sensitive skin?

A: While the Derma Roller is generally safe for most skin types, individuals with sensitive skin should exercise caution. Start with shorter sessions and lower needle lengths to assess tolerance and minimize discomfort.

Hair Care Oils Questions:

Q: What are the benefits of Rubena Royal Hair Care Oils?

A: Our Hair Care Oils are formulated to nourish the scalp, strengthen hair follicles, and promote healthy hair growth. They contain potent ingredients known for their moisturizing, nourishing, and revitalizing properties.

Q: How do I use Rubena Royal Hair Care Oils? A: Apply a small amount of oil to the scalp and massage gently. For best results, leave it on overnight or for a few hours before washing. Use regularly as part of your hair care routine to see noticeable improvements.

Q: Are Rubena Royal Hair Care Oils suitable for all hair types? A: Yes, our Hair Care Oils are suitable for all hair types, including dry, damaged, and chemically treated hair. They are designed to provide intensive nourishment and hydration to promote overall hair health.

Ordering and Shipping:

Q: How can I place an order for Rubena Royal products? A: You can purchase Rubena Royal products directly from our website. Simply browse our catalog, add desired items to your cart, and proceed to checkout. We offer secure payment options and worldwide shipping for your convenience.

Q: How long does shipping take? A: Shipping times may vary depending on your location and selected shipping method. We strive to process orders promptly, and delivery typically takes between 5-10 business days for domestic orders and 7-14 business days for international orders.

Q: What is your return policy? A: We want you to be completely satisfied with your purchase. If you are not happy with your Rubena Royal products, please contact us within 30 days of receipt for assistance with returns or exchanges. Please refer to our Returns & Refunds policy for more information.